If you have received a damaged or incorrect item, please contact us by email at hello@canopyhomecollection.com<\/a><\/strong>, attaching photo(s) of the item and the packaging, so that we may review the situation.<\/p>\n\n All exchanges or returns must be made within a maximum of 15 days after the delivery date<\/strong>, with the item in its original packaging and in the same condition as it was received.<\/p>\n\n Exchanges or returns are not accepted for discounted items; made-to-order items; custom-made items; or items that show signs of use or damage after delivery.<\/p>\n\n Canopy Home Collection<\/strong> does not cover the costs associated with returns and is not responsible for loss or damage occurring during shipment of the returned product.<\/p>\n\n We recommend using a registered shipping service to allow the order to be tracked.<\/p>\n\n Items may also be returned or exchanged directly at our physical store.<\/p>\n\n A refund of the amount paid will be issued after receipt and verification that the items are in good condition.<\/p>\n\n Shipping costs are non-refundable.<\/p>\n\n For further information, please contact us at hello@canopyhomecollection.com<\/a><\/strong>.<\/p>\n\nExchanges and returns<\/h2>\n\n
Return costs and responsibility<\/h2>\n\n
Refunds<\/h2>\n\n